a solution to all your business management needs
Your one-stop solution for business management. Specializing in problem-solving solutions helping you overcome roadblocks with innovative strategies.
We strive to understand your business, anticipate your needs, and deliver results. Let us handle the day-to-day tasks, your projects, your back office, or even business management. So, that your focus can be scaling your business.
DOWNLOAD THE CHECKLIST
Get started with our "How can we assist you?" checklist for what we could do for you!
WHAT Is offered...
Check out the packages and how we can help.
administrative assistant
Delegate your personal and administrative tasks to an assistant, from appointment setting and email/calendar management to travel booking and drive organization or perhaps some tedious reports. Gain more time for family, hobbies, and business growth!
operational business manager
Operational Business Managers (OBMs) oversee and manage a company's digital operations, strategies, and online presence. They handle tasks like digital marketing, data analysis, team coordination, and project management, ensuring seamless integration of technology and business growth.
tehcnical services manager
Do you use software for project management, CRM, email marketing, or bookkeeping? A Technical Services Manager can build, maintain, and optimize these platforms for seamless efficiency and reduced stress.
project management
A Project Manager oversees and manages projects by coordinating teams, developing plans, setting timelines, and ensuring objectives are met. From team retreats to software implementation, a project manager ensures efficiency, effectiveness, and successful execution of every project.
operations optimization
We optimize small business operations through streamlined systems and workflows. We step in as your behind-the-scenes partner, auditing current processes, identifying bottlenecks, and implementing efficient, automated solutions. We create custom-built systems that help business owners reclaim their time, reduce overwhelm, and scale confidently—with less stress and more clarity.
Since beginning to work with Deidra, she has been able to create and maintain marketing content for Fresh Touch Cleaning, a small residential cleaning business. As an owner of a successful business, it has been very beneficial to have a virtual assistant to do any tasks behind the scenes where I can give content such as before-after pictures and Deidra can turn them into consistent posts that are appetizing to followers. Deidra has displayed how detail-oriented she is by also researching and finding a time clock system for my cleaners
along with being able to organize and utilize that time clock and the payroll system as she has had years of experience with researching and learning various platforms.
~Kaira Williams, Owner, Fresh Touch Cleaning LLC
Elevate Your Business with my Expertise
With over 19 years of diverse administrative experience, I excel in optimizing business operations. Starting as a clerical assistant in the campus business office of my alma-mater to becoming an Administrative Project Manager, all the while honing my skills:
✔Project Management: Managing the build out, provided training, and implemeted launch of new sales software
✔Tech Savvy: Implementing efficient systems like Trello and Freshdesk
✔Team Leadership: Supervising and mentoring teams, developing an advancement program
✔Operational Efficiency: Conducting task and/or process audits and optimizing workflows
✔Administrative Assisting: Handling customer accounts and various administrative tasks that range from entry level to high level
I now leverage these skills in the online arena, helping business owners enhance productivity and scale their business. When you partner with me, I'll help you unlock more potential and growth for your business!
our work
forms
Designed and converted various business forms, including transforming existing Word and Excel documents into writable PDFs using Adobe or using a platfrm such as Jotform to create company forms. Redesigning company invoice templates, creating efficient customer onboarding forms, and more. Each form is crafted for functionality and ease of use, ensuring they meet specific business needs while improving overall workflow and data management.
social media
Created tailored social media content for clients, focusing on engaging their target audience and boosting brand visibility. Experience includes crafting posts, stories, and videos across various platforms, aligning content with client goals and marketing strategies.
Project management
Successfully managed a wide range of projects, from implementing new systems to optimizing business processes. Expertise includes project planning, resource allocation, and team leadership, ensuring each project is completed on time and within budget. Projects are managed with a focus on efficiency and quality, from inception to completion, always aligning with business goals and driving organizational success.
go high level
Work includes setting up and optimizing client accounts, automating workflows, managing CRM systems, and developing marketing funnels. Focus is on leveraging the platform’s full capabilities to enhance business operations, improve lead management, and drive conversions, ensuring clients get the most out of this powerful tool.
workflows & automtaions
Developed experience in creating and optimizing workflows and automation. Expertise includes designing efficient processes that streamline operations, reduce manual tasks, and improve overall productivity. We leverage automation tools to enhance business efficiency, ensuring that tasks are completed seamlessly with minimal intervention. Each workflow is tailored to meet specific business needs, helping clients save time and focus on growth.
operational business manager
Effectively manage businesses with a digital footprint through expertise in systems management, team leadership, and project execution. Able to optimize digital systems for efficiency, guide teams to collaborate effectively, and oversee projects from start to finish with precision. This skillset in this area ensures that businesses operate smoothly online, achieve their goals, and scale successfully.
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